***UPDATE 5/24/19: I edited the review b/c they di...

***UPDATE 5/24/19: I edited the review b/c they did finally make it right. They refunded me for the mistake as well. I am leaving the entire review here so people can be aware of the issues I had but that they did finally make it right. It did take 6 additional weeks from receiving the initial order to get the correct items and for this delay be aware that as long as the order is right, it takes 4 weeks to get the right merch. If the order is wrong, add on another 4-6 weeks to get it corrected for a total of 8-10 weeks! Thanks.
**PREVIOUS UPDATE* Customer Service sent the label after almost 2 weeks with the excuse that they answer emails newest to oldest? I will update again once the shirts are received.
*ORIGINAL POST* I wanted to be able to give them more, however, this saga has spanned almost 2 weeks. All I wanted was a return label so they could make their mistake good. They sent one of my items without having it embroidered, that I paid for to be embroidered. Also, one of the shirts had a blemish. We asked to return the incorrect item and the damaged item. No problem, we will send a label. They do not return emails, phone calls promising they will send the label...NO LABEL! SEND THE LABEL and MAKE IT RIGHT! VERY POOR CUSTOMER SERVICE!