I wish my experience was as remarkable as others. ...

I wish my experience was as remarkable as others. Sadly too many thiNgs went wrong. The morning after i arrived there was lots of noise from a family or 2 down the hallway at 8 AM. THE NOISE CONTINUED 45 min. I reported to the front desk. They said a large party was checking out. Ok. But i needed sleep above everything and this incident affected my entire day. A woman named georgina apologized.

There are no childfree areas at this hotel.

One thing management of any upscale 5* establishment should be aware of is that solo/couples/childfree people are quieter and utilize far less services as families . I paid hundreds of dollars for my room and a family of 4/5 paid the same. This means families are more exploitive in the first place even before they use up more towels and services, amenities And create more noise.They stay cheaper than i do : a quiet, low key solo traveler. I was waken by the noise of kids running down the hall

The hotel has cameras on every floor and could have managed the chaos because the party was large ( a wedding) and they could anticipate unruly guests or children. I took photos of the kids in the hall.

I went out for the day and had DND on my door from the beginning. I came back and they entered my room to leave wine and an uncovered tray of cheese and crackers

I was livid. My DND sign was breached. This was intolerable!! The last straw for me. I called and again Georgina apologized. Meanwhile i dont drink wine. I never would eat food that was uncovered. Gross

There were many phone calls to my room which were intrusive , then housekeeping cards under the door. I know how to summon housekeeping if i needed them. I dont need annoying calls and cards.

It was annoying. They even called my house back home about a package a local store delivered to me. Meanwhile my cell number was stapled to the bag.

I left my dog with bellboys at front. I got a ride from them to jerome for a bite to eat since both eateries at little nell closed at 9. I told the young man to call the number clearly written on my dogs vest if they needed me. She was lonely and they called my home number on the east coast and disturbed them AGAIN unnecessarily. I SPECIFICALLY TOLD one guy to call the number on her vest. My instructions were not followed

Nothing but inexcusable headaches and cheap apologies . I think my room was around $800 a night. It was not worth it. Back to jerome or the W i shall go

Rooms at little nell are ok but not near as nice as hotel jerome

I just cant afford to deal with lack of sleep due to large or loud families and breached privacy

My impression of this has really gone down significantly. Years ago i came here for a special liquid nitrogen margarita. They no longer carry it. The staff has been friendly. It s management that dropped the ball