chris tomczyk

Review of Mark Miller Toyota

Found a vehicle I was extremely interested in onli...

Found a vehicle I was extremely interested in online. Went in to the dealer, after about 45 minutes and being referred to as Gangsta and general rudeness was told that the car is being detailed and will not be ready until tomorrow. so I made an appointment to streamline the process for tomorrow. I get three emails confirming my appointment but when I arrive they seem to have no idea. I wait for 15 more minutes for the salesmen to get the keys and when he comes back he tells me the car was sold yesterday. Yesterday, after I came in to look at it but it was not ready until tomorrow. This dealer is the perfect example of how a business grows too large to run smoothly, too many hoops and far too many sales staff all selling the same vehicle.