This review is long overdue. By more than 2 years....

This review is long overdue. By more than 2 years. My apologies to those named below, that you haven t been properly and publicly praised, sooner.

As someone who has grown up in the hospitality industry for the past 25+ years, I can honestly say, the staff and crew at the Viceroy Snowmass is what every single luxury brand, who prides themselves on customer service, should model themselves after.

When you arrive you re immediately met with genuine kindness and incredibly fun personalities at the valet stand, (run by Scott). They truly do set the bar for the rest of your stay... amazing first impression. Scott has helped us out in numerous ways with recommendations on dining out, where to hike, where NOT to hike (ha!) etc.... wouldn t be surprised if he was moved into the front desk as head concierge next time were there!
We love Scott!
Our concierge service has been nothing short of exceptional, as well. Douglas, especially has gone above and beyond to make our stays with them special, remembering our anniversary and having bubbles and charcuterie waiting in our room, on just our second stay.

The service in Toro is also a great reflection of the standards set by the hotel. Friendly and personable bartenders, servers and support staff and the coffee bar always has a smiling face waiting to help you get motivated to start your day.

Please know how appreciative my husband and I are for your consistently kind and impeccable service. We look forward to countless more stays with you, in the years to come. Thank you for taking such great care.

Peace
Corrie + Angelo