Dana Elizabeth

Review of Sussman Honda

We should be long past the time where any business...

We should be long past the time where any business continually contacts the husband, even though the car is for the wife. This dealership solely reached out to my husband, instead of me, even though the car was under my credit and going to be in my name. We initially were going to have them run our credit as a couple, hence why they gained his contact info, but ultimately just had them run mine when I was trying to buy my car. They called him with all updates as they were waiting on my vehicle to be "delivered." Both of us corrected them every time to call me, not him. And our last experience there-- they made a mistake and didn't have me sign all the correct paperwork. Of course they called my husband to tell them that I needed to come back in for corrections. And during that time, the woman would not accept my decline of an extended warranty and said we should call my husband. I allowed her to "talk the math" with him, since he is an engineer and very easily dismissed her claims it was the better decision. My experience happened a few years ago but since it still agitates me, I needed to write a review.