Adam Blake

Review of Ameristar Casino Resort Spa St...

BED BUGS!!! STAY AWAY!! We woke up and found bed b...

BED BUGS!!! STAY AWAY!! We woke up and found bed bugs in our bed!! The hotel staff did absolutely nothing to help us out- basically "sorry out of luck" was the response. We spoke to a supervisor (useless) who passed the buck up to a manager. The manager said there was nothing they could do besides moving us to a new room. Had to throw away $100 pillow and my clothes and they refused to compensate any of it or the cost of the room. Terrible experience. Stay anywhere else!!