I took my bike in for service in mid November. One...

I took my bike in for service in mid November. One of the components of the clutch assembly failed. Throughout the repair process, I was given the status of my bike whenever I called. Each time I called to inquire about my bike, the phone was answered quickly and I was transferred to the service department within seconds. I was never promised any unrealistic timeline or date of completion. The staff was honest throughout the entire process with regard to the date of completion. If you want your bike to be serviced in a timely manner, compared to the many other bike shops in Orlando, I would suggest that you come to Cycle Sports Center.