Great hotel to stay at. The mountain views from th...

Great hotel to stay at. The mountain views from the room are amazing. Hotel staff was helpful and friendly. Promptly addressed minor bathroom issue. Indoor pool is awesome has a slide great for kids and adults. The pool is open late. Food was also available late and was delicious. Morning breakfast buffet was good, we enjoyed the made to order omelets. The Gatlinburg trolley runs to the hotel so it is easy to get around town. Hotel room bathroom/plumbing especially needs some updates. The hotel is undergoing renovations by closing certain floors down this is a smart move as it doesn't disrupt guests. Look forward to seeing what the renovations bring.