The billing department is by far the worst I have ...

The billing department is by far the worst I have ever encountered. They have "lost" an insurance reimbursement, miscoded services and balance billed me even though I am on Medicare (which is hard to do since the EOB specifically states I am not financially responsible due to my Medicare status). It is impossible to resolve a billing issue quickly as well. I am used to calling a billing dept and resolving it over the phone efficiently - but now simple issues must be put in writing. There really is no excuse for this - and to put it in perspective, I have had less than 5 bills so far and I am healthy! I can't imagine how a hospital stay is billed - it would take forever to straighten it out.