Synovia J. Simons

Review of New Tampa Family YMCA

Customer service needs improvement. When I walked ...

Customer service needs improvement. When I walked into the Center to renew my membership there were 2 staff members helping a customer after about 5 mins one of walks away without even addressing me. I waited another 15 min before asking the lady if she had any help and she stated she was the only one working the counter. Finally after another 10 mins I left without renewing.