Unfortunately, I had to put one star to write this...

Unfortunately, I had to put one star to write this review. I have been a customer for the past 8 years, I made a purchase of $499.31. One of my items I ordered, was not in a acceptable condition, understood. So, they double charged my card, because of that reason, who knows why. When I called to get an explanation, I was greeted with sarcasm, and asked for the manager. Well no wonder, he had the same tone, and that being charged twice, was not a big issue. We all have a huge passion for fishing, and we spend our hard earned money to buy tackle, etc. Now, I have to wait up to 5 days for my money, to be put back In my account. I am very disappointed at the lack of customer service, to make it right. Wether, that be them taking care of the shipping fee, a little something , something for my troubles, but no not even an apology. I will never purchase from tackle warehouse, again. Poor management, poor quality/inventory control. Good luck to anyone, who wishes to purchase from them.