Matt Hovey

Review of Embassy Suites Boston/ Logan A...

The property seems to suffer from not enough staff...

The property seems to suffer from not enough staff. Only two people working the desk knowing that they were a designated hotel for a large convention. Breakfast ended at 9am on Monday and 10:30 on the weekend? With no room service option until 11am? Room was clean, spacious and quiet. Too bad service suffers from under-staffing.