Ammie Foster

Review of Urbane Salon and Day Spa

Took my daughter for sap day for her birthday. I s...

Took my daughter for sap day for her birthday. I scheduled the spa package for 2. The package was for a 30 minute massage and facial with a manicure and pedicure. My daughter had a wonderful experience, I however expect quality of services to be better. I expressed my lack of happiness with my manicure abs pedicure. The receptionist stated that he would pass the information along to the manicurist. I again articulated my frustrations as I was paying and he again would pass the information that they do not discount spa packages , which I didn t ask for. I stated that if you pay almost 400.00 you shouldn t leave unhappy. I was then offered salon credit. I stated to receptionist that I would not be returning and I don t want product. I am a salon owner myself. I would never let a client leave my salon with horrible service results. I will never return and I most certainly will never recommend .