Jason Tocci

Review of Turnberry Isle Resort & Spa Mi...

Disappointing. We did not get our Room until 5:00 ...

Disappointing. We did not get our Room until 5:00 p.m. At that point we dropped our bags and went to get our car so we could go off property for dinner. Well, they could not find our car so it was an extended wait to retrieve it from valet. Upon return to our Room we called down around 8:00 p.m. and requested ice. At 10:30 we still had no ice and finally went to sleep. Woke up the next day to leave property for breakfast and once again an extended wait for valet however this time there was no one else out front getting their cars.

The place is beautiful, the water park a lot of fun however since the Marriott took over the service here SUCKS. I will go spend my money at other overpriced resorts next time. This is my last visit here.