Katherine Molina Review of Sirata Beach Resort
Do not stay here!!!! Customer service is terrible!...
Do not stay here!!!! Customer service is terrible!! They have no skills what so ever in how to keep a customer happy. I paid for a OCEANVIEW KING SUITE! And received a parking lot no balcony suite. When I called to ask what happened to my room they told me I can look outside the front door and turn my head to see the ocean!!!!! Like what?!!! I am a manager myself and I would NEVER say anything like that to my clients!!! Was planning on having my wedding ceremony there but after this experience I will never book there again!! Please save your money and time!!! You can pay the same for a luxury suite in a 5 star hotel! I m definitely spreading the word to my thousands of followers on all my social medias because honestly the experience I had there is definitely one to warn others about.

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