Egor Kazachkin

Review of Mercedes-Benz of Gatwick

I ve just picked up my Merc c-class from Gatwick M...

I ve just picked up my Merc c-class from Gatwick Mercedes-Benz branch, two weeks ago found out that my rear subframe got corroded and started cracking My local mechanic Raz told me not to drive my car at all. Dropped it to Gatwick branch for assessment and was told the same and that the subframe must be replaced. The next thing came as a huge surprise when they said to me that there is a chance it could be done under a warranty. I thought the car is 12 years old and the warranty would not apply. I thought I would need to spend fortune to fix it or to say good bye Later I had a phone call and it was confirmed that the replacement can be done under the warranty.
I can t express my utter joy, you guys made my made, great job and big thanks to your services department and technician s team who carried out the work well done, top customer service !
Thanks, Igor K.