When checking in, you need to confirm whether the ...

When checking in, you need to confirm whether the equipment is complete. In this room No. 514, half of the lights in the room are broken and very dark. One of the electric blankets is broken. One piece is plugged in and the plug is deformed. The bed is still under the bed. There are tires with broken suitcases. Request for a room change, the counter said there is no other room. Requires to repair the lights, indicating that they are off work. Magically, the waiter took a sizeless electric blanket and overlapped it with half of the broken electric blanket... It felt like it was done. Is this really safe? I didn't dare to use it later. Once again, I asked for a work to change the light bulb before the room could hit the computer. And there is still a way to fix it. The condition of the whole room is very bad. The waiter also told us that the manager got off work. If you are angry, check out and react with the manager. I said check out at 7:00 in the morning. Will he be there? The waiter said no, just like this, I have no choice. I can only tell you that there is no room, they are all off work. I really regretted choosing this accommodation and got it until 10 o'clock in the evening. Respond to the accommodation through booking. com, the hotel is back, the customer is very satisfied after the repair. After the Holiday Inn headquarters sent a letter to ask about the situation, it said that the hotel would respond to the hotel within 48 hours, and did not receive any response after one week. I don t want to be disappointed with this hotel.