Sabrina Granger Review of Superstition Springs Chrysler ...
Took my dads truck in to have recalls done, oil ch...
Took my dads truck in to have recalls done, oil change and rotate tires. A sales man outside came right up to me and took me to the service department because I had never been there before. He was very nice.
The service man said everything that needed to be done could take 2 hours to all day and that he would call me a lift. I was expecting a courtesy car/driver to take me home, like they do at Henry Brown. Nope, he called a Lyft and gave the driver my father's phone #, when I had given him my cell #. My dad calls my cell, to inform me that my Lyft was there, waiting for me. 1 and a half to 2 hr later, the truck was done. The service man called another Lyft to pick me up. Courtesy paid for the Lyfts
When I picked up the truck, it had not been washed or vacuumed. I guess they don't do that in AZ. Then I got an email to take a short survey which ended up being 30 min of my time. Also, while I was waiting for my "Lyft" not one employee offered me a water. Just some extra perks I have experienced else where and would have made my experience better. As far as the work done, my dad hasn't complained, so it must have been done right.
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