I am writing this review for TnT Honda and Jenise ...

I am writing this review for TnT Honda and Jenise Nguyen.
I just recently purchased a Honda Odyssey and have to say that I am extremely pleased with the level of customer service at TnT Honda. It probably is what actually made me choose going for the Honda van over the Toyota van. As I know for mini vans these two are pretty neck and neck. Customer service, exceptional customer service I should say goes a long ways in winning over a customer. Even when I had purchased my luxury SUV, Cadillac Escalade, I didn t even receive this level of service. Let me share
I am a mom of 3 boys under 3. So I come into the dealership 3 boys in tow. My 4 month old in my arms. And as soon as I step foot in literally everyone, from the sales people, to the mechanic that was walking through, came to help. They were literally helping me watch my toddlers, getting them beverages and just helping entertain them. I was amazed.
I was coming to meet Ian who was pleasant right from the beginning. But I came when he was also with other customers. But he still made sure that I was taken care of. Then comes the sweet Jenise. She was also someone who came by to help with my kids. And while I was waiting for the appraisal on my Escalade she sat and talked with me about my purchase.
Jenise was amazing. Again I don t think I got the same level of service even when purchasing my expensive SUV. She took the time to educate me on my options. But I had told her that I was still going to look at a Toyota Sienna before making my decision. After my appraisal being done, she again was very thorough when showing me my options, and payments.
After when I was ready to leave, she didn t just say okay bye. She helped me out with my 3 boys even though I reassured her I was totally ok because I do it all the time. But she still came out to help. Again that is just next level customer service.
Again when I came in the next day and told her that I decided to go Honda and it was probably the level of customer service that won me over. Her customer service again was exceptional. When it came time to do paperwork and sit with finance, they completely took over taking care of my kids. Yes including my 4 month old!! And I was in the office for quite some time. Jenise and (please insert the other girl s name here sorry I didn t get her name) were just amazing with my kids. I have to mention Susan here too because she too was awesome on the first day and second day I came. She entertained my boys, got them balloons such a huge help in making it all less stressful for me.
Being a mom of 3 under 3 and doing everything with my boys in tow all the time, and making a big purchase such as a vehicle, TnT Honda staff and Jenise with their exceptional customer service made it very easy. Jenise, you are the kind of salesperson that will make someone come buy from you again and again. You take the time to educate your client, get to know them as people, going the extra mile, and having such enthusiasm what can I say other then you have been the best sales person I ve had when buying a vehicle and this is our 7th vehicle purchase for our family.
This was a long review but it was one that was well deserved.