Nickeisha Wallace

Review of Exclusive Property Management

If I could rate them a zero I would. They are the ...

If I could rate them a zero I would. They are the worst. The Property Manager especially is a rude, disrespectful and overall unprofessional person. 2 months into an issue submitted to this company, you have to follow up yourself and they still give you the runaround. The manager responds with callous emails (forwarded through a representative) which she puts no thought into because she doesn't care. Her communication skilla is non existent or more like "alway bitter single mother". They take no responsibility for things that occur on there property and when you call to speak to the manager she is clearly there as you can hear the representative on the phone snickering to someone else and laughing in the background because they know you will be getting no where with them. Just know that if something falls on your car and breaks your windshield on this property they are not paying for it...and the reply I got from the property manager via "The Board" is a poor reply and I quote" if someone slashes your tire in the middle of the night, is the board then responsible for it, no the board will not be paying for it". That's the reponse I got. I was reasonably elated for that reply.