I want to give a 5 star for the coolbox experience...

I want to give a 5 star for the coolbox experience. THE STAFF for the cool box and the night and morning show was great. The rest of the rest of the staff was not knowledgeable, rude and not accommodating. ( we were 4 kids ages 9 and 6) one adult in a scooter( with we rented from there). I could go on. There was two girls that were really great and should be praised marieanne and Sarah( life guards) they were great and helped to turn around the situation. Even after contacting the client service after our trip they basically blamed it on being young staff and that nothing was to be done. I really want to give a one star but it would be unfair to the other great staff.