C

Chelsea Haney

3 years ago

And I thought customer service at Starbucks was ba...

And I thought customer service at Starbucks was bad. Even the delicious pastries are not enough to rescue Can Can s coffee house. Stopped by for a pastry and black coffee as a birthday treat this morning, and after waiting in a long line, I finally get to the register right as the clerk disappears. She reappears wordlessly, I place my order, again with not even a greeting, and wait even longer at the bar for someone to pluck my pastry out of a pile and pour my coffee in a cup. I wait so long that I am able to take, and complete, a business call. My croissant arrives plated, even though I requested to-go. When i ask the barista if i can have mine to-go, she dumps my coffee into a plastic cup, spilling half of it on the bar in front of me, and leaves me with a dripping 6oz mess. I guess I was expected to walk out with the croissant in my mouth, because no napkin or pastry bag appears...Apologies to whomever s table I shamelessly stole one off of...I won t ever be back to apologize in person.

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