*Used Car Purchase Experience* * DO NOT GO TO THEM...

*Used Car Purchase Experience* * DO NOT GO TO THEM*
* I bought a car from them 3 weeks ago. Got a certified pre-owned 2013 Honda Accord EX L V6. I got a busted tire in 3rd week. I didn't get all the features I was promised. *
The only time they are nice and try to please you is when they make initial phone calls to lure you in the dealership. They treat you like trash right after that. (You think you'd be offered water when you enter a dealership. That didn't happen with us, not once on any of our visits. They did offer it to other people right in-front of us. This will sound petty but this marks the beginning of the terrible customer service that follows.) The sales person (Becky) who was assigned to me was insulting us with a smile on her face. I actually bought a car from them just outta spite. To show her that I CAN actually afford to buy that car. I somehow ended up holding a car which I didn't even drive/wasn't ready yet but the deal sounded good as it was certified (which I again trusted that they would check it right). I saw the post for the car online, it was 2013 Honda Accord EX-L V6 with Navigation. (Which was my biggest mistake, but my ego got a better hold of me.)

A week later I go to get the car and drove it for the first time. I thanked stars on the purchase and wanted to get outta that place as soon as possible. I finished the paperwork and was accompanied by a different sales person this time( who was much better and nicer to us). I was happy and relieved and thought only that other sales person was bad like that. I reach home and realize the car doesn't have navigation!!!!

I try to reach the people I bought the car through, they said well we didn't see the car we sold you that day so we can't say anything. They said YOU saw the post online and gave me the stock number I never promised anything.Well you guys did post the AD online, didn't you? I was told to talk to Internet Sales person. Who I didn't hear back to for like 3 weeks. I was pushed around till then.

In the 3rd week my car's tire burst on the highway ( so much for the certified pre-owned and checked tires) . I didn't even bother contacting them. I went to a tire shop and paid for it outta my pocket coz I don't have the energy to deal with them.

Not going to go back there for any of the servicing in future. Still waiting to hear back from all those people who are supposed to figure out what happened.