Ty Mason

Review of Four Points Sheraton Metrocent...

Use to like staying at this hotel. The front desk ...

Use to like staying at this hotel. The front desk manager the shorter woman was amazing and very helpful when I checked in 4-3-19 because there was a minor misunderstanding with the front deck clerk about my room total so I had to go back to the bank and put more cash on my bank card. No problem!
I ask about a late checkout today 4-8-19 because some flight issues and I was told 4-7-19 I could only stay until 1pm. I had a great pool view room 328 until someone decided to smoke a gang of cigarettes in a room near by or next to me which woke me from my sleep so I changed rooms to room 347 with no view. Bummer. The rooms are outdated, no microwave, I did have a mini fridge in room 347 but there's a big black spot on the curtain which needs cleaning and the TV cable jack on the wall is halfway off. Great location but needs a major upgrade.