MWEB, you guys have a major, costly Problem. Your ...

MWEB, you guys have a major, costly Problem. Your Customer Service agents are severely under trained. And when they do follow up with you they don't apologize or admit their mistakes, claiming other agents may be at fault. They also require training on phone etiquette, in this case i was told i was being transferred to a manager and the Agent just hung up. What? This does not make me want to recommend you guys to others at all