British-Airways REFUSES to Accept Responsibility!

British-Airways REFUSES to Accept Responsibility!

Was to fly to Melbourne on 21JULY19 from
Manchester VIA Heathrow AND Singapore.

Arriving late to board my Heathrow Flight, the Check-In-Staff was KIND ENOUGH to discuss my dilemma with her supervisor. Only option being to find my way to Heathrow.

TAKING THE BRISTISH AIRWAYS ADVICE, in the heat of summer, somehow managed
to get to Heathrow in good time where ONLY Singapore-Melbourne Boarding-Pass was issued.

IN TOTAL DISBELIF was told by British Airways Ticketing Staff, because Manchester-Heathrow flight was missed, my Heathrow-Singapore was cancelled and subsequently my seat was SOLD to another passenger and that MANCHESTER GROUND STAFF BEING ONLY CONTRACTORS advised me wrongly.

SURELY NOT PASSENGER s FAULT!

Numerous approaches to BA Customer s-Relations as well as the CEO Mr Alex Cruz were in total vain!