My family and I just returned from a three day tri...

My family and I just returned from a three day trip to Busch Gardens. While we did enjoy the rides (Wednesday was almost empty) and the park was beautifully landscaped, the ALL DAY dining meal plan was a disaster and ruined our food experience. We purchased 15 all day dining passes for five people over three days this past Saturday. Every SINGLE time we tried to use the passes, we ran into frustration. We were not able to receive our wristbands so we had to take the daily paper pass with us to every meal and fight to use the pass. The worst thing was that it was always an issue getting our food. Either we were told we already used the pass (which we had not), the pass was no good, or we had to leave our food as we were trying to steal a meal, a manager had to be found and then they would have to go through trying to figure out why. Our food would also end up cold. Finally, one woman told us that Busch Garden's computer crashed the night we bought the 15 passes and they would not register. More or less, they were worthless. I went to Guest Relations to see if there was something they could do, and they blamed culinary and said "It should work". We finally gave up after day one as it was so embarrassing having to either fight for the food or have a twenty minute discussion with a manager. It cost 600 dollars for the dining passes. I emailed guest relations as well (actually twice) and still have not heard anything back. I would NEVER buy ALL DAY dining passes again. You are supposed to be able to eat every 90 minutes, but we could barely each once a day. Finally, we heard that other customers who bought FAST passes that same Saturday had to deal with something similar. For a state of the art theme park, they need to upgrade their technology for passes. It ruined our vacation and I will be emailing guest services every day until I hear a response.