I have lived at La Terraza apts since Nov. 2015. ...

I have lived at La Terraza apts since Nov. 2015. First 4 new managers replaced in the first 3 months I lived there. I have never seen the same maintenance person for 9 months. Three apts are connected one is mine, we have had our roofs leak , hot water heaters broken, and coolers band aided together by an obvious untrained staff. I have put in over 5 work orders on the cooler. The motor was replaced at one point. One work order involved water running off my roof from the cooler for 4 days. Maintenance fixed it until 2 days later the water ran again for 1 day. The high cool stopped working now the cooler is completely broken and have been lent a portable air conditioning unit so I can really only survive in one room comfortably. The unit will not fit in the window I supplied the tape to the maintenance guy and we attempted together to seal the window but it will not seal and can not imagine my electric bill at end of month. I reported it on a Monday, maintenance could not fix it and now am being told that they will have a profession cooler company come on Saturday to "access" the problem with the cooler. I said I will pay for someone today and reduce my rent and was told it had to be an approved vendor......the manager became frustrated with me and I was told to call "Jill" waiting for an answer because of course I had to leave a message. Also yesterday my roof began to leak...........Neg stars for La Terraza. You can not post unless you put one star at least but as others have stated neg stars should be available.