Remi Formal

Review of Westfield Veterinary Group

I chose to go here years ago when I first got my d...

I chose to go here years ago when I first got my dog because of its hours and proximity to my house. The website advertises that if your pet has an emergency to call and let them know, and that walk ins in the event of an emergency are acceptable. I called a few weeks ago during an emergency and they told me Westfield was completely booked, and that I could only go to their Union facility. I was really disappointed that in the event of an emergency, I had to travel to a facility further away that I was less familiar with, only to get referred to another facility in Tinton Falls. If I could give five stars to their rehabilitation program I would, but the way my pets emergency was handled made me never want to return or recommend the Westfield facility.

Nobody reached out to me that I'm aware of as indicated they would in the response to my review.