My daughter was admitted to Tanner Medical Center ...

My daughter was admitted to Tanner Medical Center in Carrollton approximately 3 days ago...hopefully going home today. She was was in the ER for a day and a half because there were no rooms available, which was totally fine and understandable with the hospital being unusually full. However, when she did finally get a room (259), it was dirty, hadn t been cleaned and looked like it hadn t been cleaned in several days from the dirt, food and trash on the floor. The bathroom had not been cleaned, toilet and floor were disgusting. I had to have the nurse call to have it cleaned before my daughter could even use it and was told it was a frequent problem. Being in upper management in EVS for a hospital in Florida, I observed when housekeeping came to clean and quickly discovered the problem as I did going to and from the cafeteria. This problem was not confined to patient rooms.There is very obviously a lack of training if the housekeeper as well as oversight and follow up at the management level. I am completely appalled at the condition and cleanliness in this hospital to the point that I am concerned about patient safety especially in these times of COVID. Perception is everything! My daughter received top notch care but I will never bring her here again due to lack of cleanliness, disinfection procedures and the obvious utter lack of management simply walking/rounding their hospital. Very shocked and disappointed! It s sad because the hospital is beautiful and from our experience the medical staff does their best and notably cares about their patient s wellbeing. This is the reason for two stars instead of one. That should be the case in all departments of a hospital...