jorge salgueira

Review of Yakarouler

no customer consideration

no customer consideration
After an order on their site, the parts did not correspond (distribution kit with water pump + diesel filter)
as they have a period of 30 days to exchange I asked for a commercial gesture since the error did not come from me
reply:

We are sorry if the part you received is not compatible with your vehicle.

Unfortunately, be aware that the mine type or license plate is not always enough to find the right reference, - without having the number of the original part - because there can be several montages for the same vehicle ... and this information is not provided on your registration card.
We are sorry that you did not order the right part directly. In addition, we confirm that you are largely out of time in accordance with our general conditions of sale. We apologize for the inconvenience, we hope to satisfy you on your next visit.

it's amazing they prefer to lose a customer rather than exchanging coins
It's up to you to think carefully before ordering at home knowing that your registration card or license plate is not enough to be sure to have the right coin