deran sanchez

Review of East Gate S.p.A.

This company "sold" us a pool over the internet w...

This company "sold" us a pool over the internet without even sending a sales rep out to look at our yard! They required half of the money up front that is not refundable for some reason. Left the estimate open ended because it's impossible for them to know the extent of grading necessary since all they've done so far is run my credit card. I believe this pool will not fit in my yard without extensive grading that will be completely unreasonable to my finances . but still a month out and they still will not let me cancel without keeping my $1700 that they have absolutely nothing in. Shady business ethics and not looking forward to the nightmare to having to deal with a company who operates like this! I'm afraid they're going to slam this thing together and disappear. Highly recommend looking elsewhere