J

J Browne
Review of Orem Mazda

3 years ago

We're slow car buyers. It typically takes us at le...

We're slow car buyers. It typically takes us at least a month. We start by visiting showrooms, then research online, test drive, research some more, and then start getting quotes. Orem Mazda was one of the first dealerships we visited, and Kyle was very low-pressure. He wanted to make sure we saw the right cars (even if it were used). He answered our questions, but he wasn't afraid to admit when he didn t know something, and he would find out the information right away.

Kyle called back to let us know new incentives as they came up. We came back later to test drive two models, and Kyle rode along with no pressure. When we left that day he said, "Just because I ask everyone this: What's keeping you from buying this car today?" He accepted our response of, "We need to test drive a few other brands," with grace. He didn't try to talk down the other brands.

We came back a few days later having test driven a total of 9 different cars, and we had a quote in-hand from another Mazda dealer. Kyle and the team at Orem Mazda beat it with some additional add-ons to boot. I was so impressed with Kyle's demeanor that I asked to speak with his manager, Tyler Eastman.

If you're wondering about why people like Mazda, visit Orem Mazda, and ask for Kyle. He'll show you why.

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