Ordered a Blu-Ray from their site on 10/12 and it ...

Ordered a Blu-Ray from their site on 10/12 and it just now arrived. I live in KY and it took them almost a month to ship it from California. Shipping took too long. They need to hire more emps to speed up the process. Took too long to get a response when I emailed them multiple times in the past to get a status plus when you call the number on here, you can't speak to anybody unless you know who works there. I love their products, but I'll NEVER buy another one off their site. Next time I'll buy it off Amazon, eBay, or Best Buy. I can understand them taking the proper precautions in their warehouse bc of COVID, but taking almost a month to ship a single Blu-Ray is ridiculous.