Beacham Orlando Review of Optimum RV
I have to be honest when my wife and I first start...
I have to be honest when my wife and I first started looking for a new travel trailer we did a lot of research on what floorplan and make we really wanted. We went to several dealerships and ended up here at Optimum RV. After spending the afternoon with Tom and Pete we went home to discuss whether or not we were going to purchase the trailer from that location. We went on Google and research the reviews and it seemed like they had a lot of problems with their Service department. I called back the next day and had a great conversation with Pete and he let me know that they had many changes a few months back with the service department and that they would guarantee a five-star service treatment if we purchased the Trailer from them. A Couple days later I went in and met with Gabe and Pete. They took me to the service department introduced me to Charlie. We went over the trailer that I was thinking about purchasing. after spending a few hours with Pete, Gabe and Charlie I felt extremely comfortable in purchasing my new travel trailer from them. I can honestly say if I could give them more than five stars I would, from start to finish it was an extremely no hassle, no pushy sales person, very simple sales process. When they serviced and prepped my Trailer, again if I could give Charlie more than five stars I would. From servicing the trailer to educating me on everything I needed to know, putting in a break switch controller, hooking up my New trailer hitch it was a great experience. I would refer anybody to this dealership and look forward to when I m ready for a new again on going back. Thanks again to Pete, Tom, Gabe and Charlie ! if you ask me to rate them with a report card I would give them an A+ in every column.
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