Lonna Lloyd

Review of Hyatt Place & Cortona Inn & Su...

The staff was terrible, if they did acknowledge us...

The staff was terrible, if they did acknowledge us they had rude attitudes and seemed bothered to have to help. They refused to give us the discount even though every member of our party were AAA and one a member of the military. Every day we had to call and ask for clean towels because they would take our old and not replace them. No garbage bags or bags for the ice bucket were ever brought to our room. Overall was completely unsatisfactory for the price we paid. Won't be staying again and will be sure to let our other Disney lovers know to save their money and look for better quality.