I have been trying to figure out a way to fully ex...

I have been trying to figure out a way to fully express how thankful we are to have our child in the partial day hospitalization program at the Rockford Center. If there were an option to give 10 stars, I would do that. When I took our 6 year old there on a Sunday night, I wasn't sure what to expect, but the intake process was so easy and honest. I felt I could discuss our situation candidly and that they would understand. And the intake counselor addressed our son directly, making him part of the process. She didn't judge him or us and we left knowing he would return the next day for the program. He had a tough few days at first in the program, but the counselor and psychiatrist said it could be expected. For better or worse, he exhibited the same behaviors as at school but that helped the clinicians hone in on a diagnosis that hadn't been mentioned before. Soon after, he was improving, participating in the program, and happy! The psychiatrist, therapists, and teachers are incredible. We are always kept in the loop on his progress through daily reports or calls or both. But I have to say that two nonclinical staff are also tops in my books. First, one of the receptionists helped me calm my son as I completed some paperwork. She got his attention and helped him stop banging his head on the vending machine. Then she kept his attention so I could finish the paperwork. But the person who connected most with our son was the van driver who picked him up with a great big greeting every morning and dropped him off with a fist bump and a smile every night. He is the one who always made sure our son's day started and ended with a smile. We will never forget your kindness. For everyone else works there, we felt like there was no other place to turn when we got there that Sunday night. Now we feel like there are options and hope. Thank you for all you do.