Gwendolyn Williams

Review of Roadshow BMW/ MINI

I brought my bmw x5 in because my gasket was leaki...

I brought my bmw x5 in because my gasket was leaking oil and my belt came off and when that happened my power steering locked on me. When I got there Jody the service guy that helped me said he needed at least half down to get started on my truck so I paid him $1500. When I spoke with him a week later he said my truck was fixed all they had to do was test drive it. Nick was the gentleman that test drive my truck and while he was test driving it my engine locked up on him. Jody did not let me know my was truck was not working until a week later. When I spoke with Brian Blolock his response was he was not going to give me my money back and my moter locking up on them was my fault. Now they are saying my belt went inside my pulley ( which it not true). When they changed my gasket and the oil pan they didn't exterminate how much oil was left inside the moter. Not only do I have to buy a new moter but I'm also out of $1500.