Andy Smith

Review of James A Haley VA

2nd worst VA I have the displeasure, right behind ...

2nd worst VA I have the displeasure, right behind DC. I have spent 3 weeks trying to get my records transfer from Phoenix. This morning I spent 7 hours walking around the hospital trying to find what office transfers records. One would think records right, but no it ended up being the ER. Also, no one knows anything about their own hospital, except one dear lady who worded in a clinic, and a veteran who happened to be walking to an appointment. Folks thought there was an urgent care clinic, there isn't one buy the way. Pharmacies know nothing about which one does what. There was a very professional nurse in the ER who seemed to try to get things right. The ER waiting room was filthy, hot and very crowned. I pray God I don't die in this place. Its like some kind of ironic hell with all the banners, posters, and pamphlets they must have spent thousands on professing how important vets are, but so very plainly act to the contrary.