I shipped something internationally, and because o...

I shipped something internationally, and because of a miss on UPS' part, my package got stuck. It became a major hassle. However, Judy, the owner of this store has been nothing short of amazing. She followed up multiple times with me, reached out to UPS, and talked with me patiently even when I was frustrated. She was not going to stop until the issues were resolved. Most other people would never go this far above and beyond to help a customer. I was impressed with her level of customer service and persistence.
This is going to be my designated store. when things go wrong, you really see who you can rely on. With your shipping needs, you can rely on Judy. :)