Amanda Meglio

Review of Britt Management

DON'T DO BUSINESS WITH THIS COMPANY!! When we were...

DON'T DO BUSINESS WITH THIS COMPANY!! When we were considering renting from Britt, I came onto Yelp and saw mixed reviews. Against my better judgement, I decided to rent from them anyways since the house was nice. Big mistake! We rented a house from Britt for 14 months. The house was great and rent was decent.
However, any time we had a work order (2 or 3 times throughout our tenancy), I would let Kathleen know(the administrative assistant) and she would tell me that she would tell John(the owner) about it. I would have to contact her a week later to remind her and then it would take another week to get the issue fixed. You would think an established company would be on top of work orders, but no.
Then came move out. During our move out period, Kathleen asked me to show the property. I was hesitant, but decided to do it to be nice. I showed the property to 3 different people - 2 of which commented on what great condition the house was in. We left the house in great condition. Kathleen even commented on the condition we left it and thanked us for taking such good care of the house. So when we received our security deposit, we were apalled at the charges. They charged us over $1000, plus they require you have the carpets cleaned prior to turning in your keys, so after all is said and done, it cost us over $1200 to move out. $575 was for painting due to normal wear and tear (I'm pretty sure that's illegal, so I'm going to speak with the housing authority regarding that).
My husband is prior military, so we have rented many homes throughout our lives. We've always left our rentals in a similar condition to how we left this home, and we have never had a company take more than $450 from our deposits, including carpet cleaning. So to say their charges are ridiculous is an understatement.
Anyways, if you plan to rent from Britt, don't expect any of your deposit back! Even if you leave the place spotless!