The staff us awful. No one knows what is going on....

The staff us awful. No one knows what is going on. The manager is 'On vacation', although talked to her staff while we were standing there. No towels in our room, we were told to "come and get them". No refrigerator as promised, and waiting to see we were double charged as we booked and paid through Priceline, but front desk made us pay again to stay. Could be a great place with the right staff in place.