I went to Apple Tree Honda one time and I will nev...

I went to Apple Tree Honda one time and I will never be going back. After making an appointment more than a week in advance to get a recall done and to make sure they had the part in stock, I took my car in at 8 AM. They told me the car would be ready by 12. I was dropped back off at the dealership at 12 to find that my car had not been touched. Not only had my car not moved since I had parked it, they told me that they did not have the part in stock and I would have to come back. At this point I told them that I would take it to a different dealership to have it repaired and requested to have my keys back so I could leave. I was told that they "lost" my key. After an hour of me waiting, they told me my key had been filed incorrectly in someone else's folder and asked me when I would like to come back. I would recommend going to any other dealership even if it means a significant drive. DO NOT GO TO APPLE TREE HONDA. You will regret your experience.