I purchased a sun umbrella for my garden furniture...

I purchased a sun umbrella for my garden furniture which broke after having it for just over 2 years, I got in touch with Alton s who then spoke to the manufacturer who then said the warranty had expired, The guy I spoke to from Alton s garden furniture department said he felt this was unfair and that Alton s as a good will gesture would replace my sun umbrella and even delivered a brand new one for me today I would highly recommend Alton s for good customer service and after care.