From the reception to the farewell, simply a well-...

From the reception to the farewell, simply a well-rounded affair. It really becomes clear that Mercedes not only values quality in their vehicles but also in dealing with their customers. I have to go into particular about the employee Mr. Erdogan, it is actually not my way to find such words about an employee, but this employee was just great. He represents the sales advisor that every customer can only wish for when buying a car. It started with the phone call with him. He invited me to look together for the perfect car for me. The invitation went very quickly and I was received by him at the entrance. He took a lot of time and showed a lot of patience so that no questions from me remained unanswered. I immediately noticed from the way he replies that I am dealing with an extremely component employee and I have to admit that in retrospect I was not a very easy customer and yet Mr. Erdogan remained very professional, patient and extremely friendly. My first impression was confirmed when I made a second appointment with him to pick up the vehicle, because he was already very well prepared, all documents were already prepared, no hesitation, no waiting and the presentation of the vehicle was almost like a show at the IAA. :-) So thank you very much to Mr. Erdogan, the customer really feels like royalty and we know for sure where we will buy our next vehicle.