Poor customer service! Flight got canceled and the...

Poor customer service! Flight got canceled and they were straight lying that the airline can t refund money , we can only get voucher! We called airline and they said they are ready to refund money any time ! We told FlightNetwork and now they were like yes they just changed policy . Again airline refunded money right away but these guys are telling us to wait 90 days to receive the refund. Don t ever go to them they are bunch of lairs .