I was shopping for a resort for a night with an oc...

I was shopping for a resort for a night with an ocean view for a affordable price. I narrowed it down to the Sirata and another near by. I called both to ensure a ocean view, the woman I spoke with said that because it was the off-season they were very slow and wouldn't have an issue accommodating, so I booked. Upon check in, they swapped me to 3 separate rooms, none of which had an ocean view. At the end I just gave up because it was already 11pm when I checked in. In addition, I checked in at 11pm and had to check out at 11am. This did not give me enough time to take advantage of the "amenities" that they charged an additional $45 "resort" fee for. The place was empty, you would think you'd do your best to take care of any guests you had during this holiday season. But I spoke to 2 separate people at the front desk that weren't willing to do anything to try rectify the situation.