worst insurance company ever!!! my girlfriend has ...

worst insurance company ever!!! my girlfriend has full coverage insurance with them and they are no help! its almost been a month that she got hit by another driver and made a claim but hasn't received a call with any quotes or nothing! we keep calling them and they give us the run around. guy who is in the case is 'never' at his office or is his 'day off' complete bullshit. do not waste your time go to geico, progressive or all state