They claim to be a AAA 5 star resort. Not even clo...

They claim to be a AAA 5 star resort. Not even close. The Christmas light display was very good and the Birds of Prey show was great. Check in was horrible. Waited in line for 20 minutes and was given a bad key card twice!! 3rd time they got it right. The room was nice but found open sugar packet along with sugar granules in one of our beds. Reported this to the front desk and told them because of the late hour, we would sleep on top of the sheets & housekeeping could remake the bed the next morning. The morning breakfast buffet was not 5 star. Omelets were over cooked (brown) and scrambled eggs were dry. Fruit was very good. The Friday night seafood buffet was overpriced ($50) for what you were getting. Crab was good but they needed a better selection of sides. The prime rib at serving station was over cooked and had to have the staff go to the kitchen to get me a piece of medium rare. We could have done 10 times better at Ruth Cris'. I can't see us staying or eating there again.