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Family fun skiing in NC. As all southerners know s...

Family fun skiing in NC. As all southerners know skiing is limited for those of us that want to ski in the south so no complaints about the terrain and conditions. They do as good of a job as possible and every time we ski here we have a good time, however I do agree with the multitude of reviews that complain about poorly trained/underperforming staff. Many appeared apathetic and uninterested. Smaller ski areas, like this, should ensure that quad lifts don t continually go up with 1-2 people when crowded. I ve seen other resorts do a much better job of queue control which in my book equates to showing your customer respect especially since you have a finite time for the lift ticket. This apathy feels like a administrative shoulder shrug saying it is what it is. Unfortunate perception and situations created by administration that trickles down to front line staff and ultimately the skier choosing to spend their money there. I ll continue to ski there because we do have fun (even with the negatives) and options are limited. I know that, they know that which probably ensures nothing improves.

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